Privacy Policy

We may collect the following types of information:

a. Personal Information

When you register for a webinar, sign up for training, or purchase Creator Collective, we may collect:

• Name
• Email address
• Phone number (if provided)
• Payment information (processed securely via Stripe)
• Webinar attendance data and engagement metrics
• Other responses submitted through forms or registration pages

b. Cookies & Tracking Technologies

We use cookies, tracking pixels, and similar tools to monitor and improve your browsing experience. These help us understand how visitors interact with our site, track webinar registrations and attendance, and allow us to deliver more relevant content and marketing.

c. Webinar Platform Data

When you attend our webinars, we may collect:

• Attendance duration and participation data
• Chat messages and Q&A submissions (if applicable)
• Webinar replay viewing behavior
• Technical information about your connection and device

We may use your information to:

• Process webinar registrations and provide access links
• Send webinar confirmations, reminders, and replay notifications
• Process and confirm purchases or program enrollment
• Communicate with you about your program access and training updates
• Send promotional emails about future webinars and programs (with the option to unsubscribe anytime)
• Improve the content and user experience of our website and webinars
• Analyze webinar attendance and engagement for content optimization
• Ensure compliance with legal or contractual obligations
• Analyze usage trends for internal reporting

When you provide your email address and phone number during webinar registration or program enrollment, we may use that information to send you transactional communications related to your experience with us. This includes emails and text messages regarding webinar access links, registration confirmations, webinar reminders, replay access notifications, and program-related updates. You can unsubscribe from emails using the link in our messages or opt out of SMS by replying STOP at any time. We do not sell or share your contact information with third parties for marketing purposes.

We do not sell your personal data to anyone. However, we may share your data with:

• Third-party service providers such as webinar platforms (Zoom, WebinarJam, etc.), payment processors, email platforms, and CRM tools to help us operate efficiently
• Legal authorities, when required to comply with applicable laws or lawful requests
• Successors or affiliates, in the event of a business transfer, merger, or acquisition

Mobile Information Sharing Policy

We do not share any mobile information with third parties or affiliates for marketing or promotional purposes. Mobile numbers provided through webinar registration are used solely for communication related to training access, program updates, and support. We may share information with service providers who assist with customer communication, but your SMS opt-in data and consent will never be sold or shared outside of these purposes.

Webinar Platform Data Sharing

Webinar platforms may collect their own data during your attendance. Please review the privacy policies of Zoom, WebinarJam, or other platforms we use for their specific data handling practices. We only receive aggregated attendance and engagement data from these platforms.

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Correct inaccurate or incomplete information
• Request deletion of your data (subject to legal obligations)
• Withdraw consent or opt out of promotional communications
• Request a copy of webinar recordings you appeared in (subject to other participants' privacy)

To exercise these rights, email us at [email protected].

We implement security practices to protect your data — including encryption, password protection, and limited access controls. Webinar recordings containing personal information are stored securely and access is limited to authorized personnel. However, no system is 100% secure. By using our site and attending our webinars, you acknowledge that transmission over the internet carries inherent risks, and we cannot guarantee absolute protection of your data.

Our website, webinars, or communications may include links to external platforms such as Zoom, WebinarJam, Typeform, Calendly, or social media. These platforms operate under their own privacy policies. We are not responsible for their practices or content.

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Webinar recordings may be retained for replay access and training purposes. You may request deletion of your data at any time, subject to legal requirements.

We may revise this Privacy Policy periodically. Any updates will be reflected on this page with a new "Last Updated" date. Continued use of our services or attendance of webinars implies acceptance of the revised policy.