Privacy Policy | Creator Collective

Creator Collective (referred to as "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website ugccreatorcollective.com, interact with our services, or enroll in the Creator Collective program. Please read this policy carefully. If you do not agree with the terms outlined below, do not use our website or services.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

When you sign up for a free training, submit an application, or purchase Creator Collective, we may collect:

Name
Email address
Phone number (if provided)
Payment information (processed securely via Stripe)
Other responses submitted through forms or applications

b. Cookies & Tracking Technologies

We use cookies, tracking pixels, and similar tools to monitor and improve your browsing experience. These help us understand how visitors interact with our site and allow us to deliver more relevant content and marketing.

2. How We Use Your Information

We may use your information to:

Process and confirm purchases or applications
Communicate with you about your program access, training reminders, or calls
Send promotional emails (with the option to unsubscribe anytime)
Improve the content and user experience of our website
Ensure compliance with legal or contractual obligations
Analyze usage trends for internal reporting

3. Use of Contact Information for Communication

When you provide your email address and phone number during the application or scheduling process, we may use that information to send you transactional communications related to your experience with us. This includes emails and text messages regarding your application status, instructions to book a call, confirmations, and reminders for scheduled sessions. You can unsubscribe from emails using the link in our messages or opt out of SMS by replying STOP at any time. We do not sell or share your contact information with third parties for marketing purposes.

4. Sharing Your Information

We do not sell your personal data to anyone. However, we may share your data with:

Third-party service providers such as payment processors, email platforms, and CRM tools to help us operate efficiently
Legal authorities, when required to comply with applicable laws or lawful requests
Successors or affiliates, in the event of a business transfer, merger, or acquisition

Mobile Information Sharing Policy

We do not share any mobile information with third parties or affiliates for marketing or promotional purposes. Mobile numbers provided through the Creator Collective application form are used solely for communication related to your application, onboarding, and support. We may share information with service providers who assist with customer communication, but your SMS opt-in data and consent will never be sold or shared outside of these purposes.

5. Your Data Protection Rights

Depending on your location, you may have the right to:

Access the personal data we hold about you

Correct inaccurate or incomplete information

Request deletion of your data (subject to legal obligations)

Withdraw consent or opt out of promotional communications

To exercise these rights, email us at [email protected].

6. Data Security

We implement security practices to protect your data — including encryption, password protection, and limited access controls. However, no system is 100% secure. By using our site, you acknowledge that transmission over the internet carries inherent risks, and we cannot guarantee absolute protection of your data.

7. Third-Party Links

Our website or communication may include links to external platforms such as Typeform, Calendly, or social media. These platforms operate under their own privacy policies. We are not responsible for their practices or content.

8. Updates to This Policy

We may revise this Privacy Policy periodically. Any updates will be reflected on this page with a new "Last Updated" date. Continued use of our services implies acceptance of the revised policy.

9. Contact Us

For questions or concerns about this Privacy Policy, contact:

📧 [email protected]