Terms & Conditions - Creator Collective

Terms & Conditions

Last Updated: 5/19/2025

Welcome to Creator Collective (referred to as "we," "us," or "our"). By accessing or using our website ugccreatorcollective.com and purchasing the Creator Collective program, you agree to be bound by the following terms and conditions. Please read these Terms & Conditions carefully. If you do not agree to these terms, you may not access or use our website or enroll in the program.

1. Use of Website and Services

By accessing our website, you agree to:

  • Use the website for lawful purposes only.
  • Not engage in any activity that disrupts or interferes with the site's functionality.
  • Provide accurate and complete information when submitting your application, scheduling a call, or completing a purchase.

2. Program Information

Creator Collective is a digital education program delivered online. Upon joining, you will receive access to our self-paced training modules, group coaching calls, tools, templates, and community support via a private platform.

We reserve the right to update, revise, or modify elements of the program at any time without prior notice to ensure the quality and relevance of our content.

3. Payment and Pricing

  • All prices are listed in USD and are subject to change at any time.
  • Full payment or the first installment (if a payment plan is selected) is required at the time of enrollment. Payments are processed securely via Stripe.
  • We do not store your payment details.
  • If you select a payment plan, you are responsible for completing all remaining payments according to your agreement.

4. 30-Day Satisfaction Guarantee

We offer a 30-Day Money-Back Guarantee — but only if the program has been fully completed and implemented.

To qualify for a full refund, you must:

  • Complete all course modules and quizzes.
  • Actively participate in the community by posting or engaging in at least 5 community spaces.
  • Submit proof of having sent 100 custom pitches using the framework provided in the course.
  • Demonstrate genuine effort and implementation of the strategies taught.

If, after completing the above, you still don't feel satisfied or that you received value, email us at [email protected] within 30 days of purchase, and we'll review your eligibility for a refund. Refund requests submitted after 30 days or without proof of completion and effort will not be honored.

5. Intellectual Property

All materials within the Creator Collective program — including but not limited to video lessons, workbooks, scripts, templates, frameworks, and downloads — are the intellectual property of Creator Collective and Emma Lorrae.

You may not:

  • Reproduce, share, distribute, or repackage the materials in any format.
  • Resell or teach the material as your own.
  • Use any part of the program in a competing offer or service.

Violation of this policy may result in removal from the program and legal action.

6. Disclaimer of Warranties

This program is for educational and informational purposes only.

We do not guarantee specific outcomes or financial results. We disclaim all warranties, express or implied, including but not limited to:

  • Suitability for a particular purpose
  • Financial return or business outcome
  • Accuracy, completeness, or timeliness of any information.

Your results may vary and are dependent on your own effort, background, and consistency.

7. Limitation of Liability

To the fullest extent permitted by law, we shall not be liable for any damages arising from:

  • Your use or misuse of the program or its materials
  • Any interruptions, errors, or platform outages
  • Any decisions you make based on the information provided

In no event shall our liability exceed the total amount paid by you for access to the program.

8. Third-Party Links

Our program or website may contain links to third-party platforms or tools (e.g., Typeform, Calendly, community platforms). We are not responsible for the policies, content, or practices of those services. Please review their terms before using them.

9. Updates to Terms

We may update these Terms & Conditions from time to time. Changes will be reflected on this page with an updated "Last Updated" date. Continued use of the website or program after changes are made constitutes acceptance of those changes.

10. Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of United States, without regard to conflict of law principles.

11. Contact

If you have questions about these terms, please reach out to us at:

📧 [email protected]

Acknowledgment: By purchasing Creator Collective and accessing our materials, you confirm that you've read, understood, and agreed to these Terms & Conditions.